Running a successful therapy practice takes more than being a good therapist. There are dozens of administrative responsibilities and other tasks that influence the quality of service you provide patients. Having a well-trained staff can make it easier for a practice to keep up with these responsibilities. Therapists can also use technology to help their patients. Here are four ways therapists can use a virtual assistant from The Revitalized Therapist to make their practice more productive.
Running a successful therapy practice takes more than being a good therapist. There are dozens of administrative responsibilities and other tasks that influence the quality of service you provide patients. Having a well-trained staff can make it easier for a practice to keep up with these responsibilities. Therapists can also use technology to help their patients. Here are four ways therapists can use a virtual assistant services to make their practice more productive.
Appointment scheduling is more important than many therapists realize. It would be best if you had a continual flow of clients to ensure the prosperity of your practice. Ideal appointment scheduling fits in as many people as is reasonable and follows up with patients to ensure they don't miss an appointment. One of the advantages of using a virtual assistant is that a warm and friendly individual takes care of all of your clients' appointment-related needs. Our system for scheduling appointments for your clients reduces the likelihood of missed income potential that can hurt a practice's bottom line.
New Client Intake
When therapists take on new clients, there's a ton of paperwork and onboarding tasks that needs to be done to ensure that everything is ready for the initial visit. Therapists can speed up this process by using a virtual assistant to handle new client intake paperwork. New patients can end up spending half an hour filling out client intake forms when they arrive at the office. By letting patients fill out intake forms through a virtual assistant, therapists can save time, which means there's more time for other appointments.
Verification of Insurance Eligibility and Benefits
Ensuring that patients have proper insurance is a vital part of any medical facility. Patients often don't know the limits of their insurance policy, which can lead to issues if they try to get a service that isn't covered by their plans. A virtual assistant can verify the benefits of a patient and make sure they're eligible for a particular treatment. This feature also helps therapists understand the benefits available to their patients, which may influence the treatment options they suggest.
Follow-up on Claim Denials
The biggest problem faced by therapists is having claims denied by insurance companies and government programs. Often, these denials are the result of minor mistakes in paperwork or an error in determining the eligibility of a patient. Following up with denied claims can be a time-consuming process, but it's something that must be done. The Revitalized Therapist virtual assistance can follow-up on claim denials. This ensures therapists get proper compensation for their work and frees up time from workers who would otherwise need to handle the claim denial process on their own.
The Revitalized Therapist has many features that can help therapists engage with their patients more effectively. Our virtual assistant tools include marketing and social media features that can help therapists attract new patients. If you're interested in trying The Revitalized Therapist for yourself, schedule a consult today.