Running a successful therapy practice takes more than being a good therapist. There are dozens of administrative responsibilities and other tasks that influence the quality of service you provide patients. Having a well-trained staff can make it easier for a practice to keep up with these responsibilities. Therapists can also use technology to help their patients. Here are four ways therapists can use a virtual assistant from The Revitalized Therapist to make their practice more productive.
Appointment SchedulingAppointment scheduling is more important than many therapists realize. You need a continual flow of patients to ensure the practice continues to make money. Ideal appointment scheduling fits in as many people as is reasonable and follows up with patients to ensure they don't miss an appointment. One of the advantages of using a virtual assistant is that an automated system handles these appointment-related. Our system can schedule appointments for patients and send reminders to reduce the likelihood of missed appointments that can hurt a practice’s bottom line.
New Client IntakeWhen therapists take on new patients, there’s a lot of paperwork that needs to be done to ensure that everything is ready for the initial visit. Therapists can speed up this process by using a virtual assistant to handle new client intake paperwork. New patients can end up spending half an hour filling out client intake forms when they arrive at the office. By letting patients fill out intake forms through a virtual assistant, therapists can save a lot of time, which means there’s more time for other appointments.
Verification of Insurance Eligibility and BenefitsEnsuring that patients have proper insurance is a vital part of any medical facility. Patients often don't know the limits of their insurance policy, which can lead to issues if they try to get a service that isn't covered by their plans. A virtual assistant can verify the benefits of a patient and make sure they're eligible for a particular treatment. This feature also helps therapists understand the benefits available to their patients, which may influence the treatment options they suggest.
Follow-up on Claim DenialsThe biggest problem faced by therapists is having claims denied by insurance companies and government programs. Often, these denials are the result of minor mistakes in paperwork or an error in determining the eligibility of a patient. Following up with denied claims can be a time-consuming process, but it's something that must be done. The Revitalized Therapist virtual assistance can follow-up on claim denials. This ensures therapists get proper compensation for their work and frees up time from workers who would otherwise need to handle the claim denial process on their own.
The Revitalized Therapist has many features that can help therapists engage with their patients more effectively. Our virtual assistant tools include marketing and social media features that can help therapists attract new patients. If you’re interested in trying The Revitalized Therapist for yourself, visit our website to sign up today.