Running a successful therapy practice takes more than being a good therapist. There are dozens of administrative responsibilities and other tasks that influence the quality of service you provide patients. Having a well-trained staff can make it easier for a practice to keep up with these responsibilities. Therapists can also use technology to help their patients. Here are four ways therapists can use a virtual assistant from The Revitalized Therapist to make their practice more productive.
Running a successful therapy practice takes more than being a good therapist. There are dozens of administrative responsibilities and other tasks that influence the quality of service you provide patients. Having a well-trained staff can make it easier for a practice to keep up with these responsibilities. Therapists can also use technology to help their patients. Here are four ways therapists can use a virtual assistant services to make their practice more productive.
Appointment scheduling is more important than many therapists realize. It would be best if you had a continual flow of clients to ensure the prosperity of your practice. Ideal appointment scheduling fits in as many people as is reasonable and follows up with patients to ensure they don't miss an appointment. One of the advantages of using a virtual assistant is that a warm and friendly individual takes care of all of your clients' appointment-related needs. Our system for scheduling appointments for your clients reduces the likelihood of missed income potential that can hurt a practice's bottom line.
New Client Intake
When therapists take on new clients, there's a ton of paperwork and onboarding tasks that needs to be done to ensure that everything is ready for the initial visit. Therapists can speed up this process by using a virtual assistant to handle new client intake paperwork. New patients can end up spending half an hour filling out client intake forms when they arrive at the office. By letting patients fill out intake forms through a virtual assistant, therapists can save time, which means there's more time for other appointments.
Verification of Insurance Eligibility and Benefits
Ensuring that patients have proper insurance is a vital part of any medical facility. Patients often don't know the limits of their insurance policy, which can lead to issues if they try to get a service that isn't covered by their plans. A virtual assistant can verify the benefits of a patient and make sure they're eligible for a particular treatment. This feature also helps therapists understand the benefits available to their patients, which may influence the treatment options they suggest.
Follow-up on Claim Denials
The biggest problem faced by therapists is having claims denied by insurance companies and government programs. Often, these denials are the result of minor mistakes in paperwork or an error in determining the eligibility of a patient. Following up with denied claims can be a time-consuming process, but it's something that must be done. The Revitalized Therapist virtual assistance can follow-up on claim denials. This ensures therapists get proper compensation for their work and frees up time from workers who would otherwise need to handle the claim denial process on their own.
The Revitalized Therapist has many features that can help therapists engage with their patients more effectively. Our virtual assistant tools include marketing and social media features that can help therapists attract new patients. If you're interested in trying The Revitalized Therapist for yourself, schedule a consult today.
According to industry reports, the U.S. outpatient rehabilitation market is estimated to be a $30 billion industry, and it’s projected annual growth rate outpaces the growth of the economy overall. With so much activity, now is the perfect time for therapy practices to reach new audiences and to grow their market share. Besides improving the productivity of the office, using a virtual assistant like The Revitalized Therapist can enhance the marketing of a therapy practice.
Doctors develop a reputation in their community for how easy it is to work with a particular practice. A practice that's hard to contact and difficult to book will suffer as potential clients learn about other practitioners with better customer service. Using a virtual assistant is an affordable way to increase the quality of your customer service. The Revitalized Therapist can handle tasks such as onboarding new patients, setting appointments, managing calls or voicemails, as well as other activities. Being able to offer fast and efficient service for new patients is a marketing point that will make a practice stand out.
The Revitalized Therapist can improve the marketing strategy for a therapy practice in a more direct way. Our services include many online marketing tactics that doctors can use to increase brand awareness, reach new audiences, educate the public, and connect with your current patients. It's common for people who need therapy services to look to the internet for information first. By publishing online content that's useful to a target audience, a therapy practice can connect with patients who are seeking their services.
Blogging is a great way to reach potential patients and to improve the SEO for a therapy practice. Writing about their area of expertise allows a doctor to show off their knowledge by answering common questions. Search engines like Google look for a website that answers a question when delivering search results. So blogging can help a website rank better when people search for a particular service in a given area. The Revitalized Therapist can write accurate, well-researched articles for a doctor that can be used to boost their site.
Social media marketing is another area where The Revitalized Therapist can help a therapy practice. When researching a potential health care service provider, many consumers use social media and online reviews as sources of information. Maintaining a consistent social media presence is necessary for online marketing. If someone visits a practice's social media page, and it hasn't been updated for months or years, the person has every reason to suspect things aren't going well for the practice. They may assume the practice has closed or that it's not popular with the public. Keeping up with social media can be a time-consuming activity, which is why doctors should consider outsourcing those responsibilities to a virtual assistant.
Online marketing tactics can also be used to communicate with the current patients of a practice. Little things like email newsletters can show your patients that you care about them and provide an opportunity for you to share helpful information. A good email newsletter will include health information that can benefit patients and information about the practice that can be used to attract new patients. This information will be in their mind if their friends ever ask for a good service provider. It also reinforces their reasons for choosing a specific therapy practice. The Revitalized Therapist can design, write, and manage an email newsletter campaign for a therapy practice. The doctor gets the benefit of a high-quality email newsletter without having to spend a lot of time working on it themselves.
The job of a virtual assistant is to provide effective services that make things easier for a therapy practice. By handling online marketing duties, The Revitalized Therapist can help a therapy practice increase their clientele and revenue. Visit our website to learn more about our pricing plans for all of the services we provide.