At Revitalize Therapist, we play an extremely important role in helping to connect psychotherapy practices with patients and support these busy offices with administrative and marketing work.
Many of our customers would recommend Revitalize Therapist to any therapist office. Because of our commitment to taking on the tedious and time-consuming tasks that often distract therapy professionals from excellent patient care, Revitalize Therapist is an active partner in improving therapy services to a community. We manage voicemails, intake, eligibility, claim status, electronic file updates, appointment reminders and much more – so that you don't have to! But at the same time, we do more than just “filling in the gaps” – being an active partner means collaborating for excellence.
The Nature of Therapy Services
Here's part of the philosophy that led us to develop Revitalize Therapist services for professional therapy offices.
Psychotherapy and mental health services are a particular kind of business.
These businesses are some of those that can least afford to mire inbound callers in confusing red tape and less friendly customer interfaces.
Imagine it from the patient's perspective – dealing with emotional or mental health problems and calling a phone number to be connected to a confusing, interactive voice system or a brusque and unconcerned receptionist.
In so many cases, those with mental health and behavioral needs don't get the help that they need because they are discouraged or turned off by mediocre intake systems.
A good intake professional has to have a good bedside manner and much more. They must be aware of current insurance and billing practices. They must understand how these look to a patient. They have to be able to empathize and put themselves in the client’s shoes and recognize how to deal with the challenges of intake and billing.
Many experienced receptionists and clerical professionals in therapy offices will tell you about these challenges, but they won't have ready solutions. Instead they just get burned out and the practice suffers more.
At Revitalize Therapist, we bring a real rejuvenating outsourced plan to our therapy office clients. That's why we call it Revitalize Therapist– take a look at our mission statement:
“Our mission is to create more space for you in your life so you have time for the things that matter the most to you. We accomplish this by taking care of the time consuming task you don't enjoy and streamlining your practices to increase the efficiency of your practice. We assist you with administrative task, marketing, growing your practice, your tribe and establishing passive income streams. There are so many things that we are excited to share with you. We are passionate about empowering therapist to utilize creative solutions that promote the prosperity of their practice and happiness in their lives.”
Take a look at our website to see more about everything we do for our mental health clinicians.
Some doctors and therapists like to go it alone – to take on all of the entire chain around patient care and billing. But many others feel they are best served in a collaborative model where professional and reliable outsourcing allows them to focus on the patient's needs first. Call us and have a conversation about how to enhance and improve your outreach and patient management practice.